How We Operate
Afreakanclad offers a 7 day return policy for products we sell directly. If something goes wrong with an eligible product and you notify us within 7 days of receiving the item, we will help you to reach a satisfactory resolution such as a return for replacement, exchange, or refund.
After 7 days, our return policy expires and refunds/returns/exchanges are no longer covered. However, if you are dissatisfied with an item for any reason and the return policy has expired, you can still contact us at firstname.lastname@example.org and we will try to help if we can.
In order to take advantage of your rights under this Return Policy, you must follow the correct procedure by contacting us and providing your order details and reasons for return. Among others, the following are the leading reasons:
- Damage in the course of delivery
- Item was defective
- Item Dead on Arrival
- Item(s) were missing
- Wrong item sent
- Over size in case of made to measure clothes